[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet, and black. A robin is sitting on his perch looking to the right.
Top Text: “ASK CUSTOMER IF SHE WANTS TO SIGN UP FOR A STORE CARD”
Bottom Text: “GET YELLED AT BECAUSE SHE’D BEEN ASKED BEFORE”]
This is big-name-store-card-problems-cashier robin again! In case you can’t tell, the emphasis on pushing our store cards is literally the bane of my existence right now. I honestly don’t think I would mind promoting the cards if it weren’t for how obnoxiously hard they want us to push people to sign up, the fact that a cashier’s ONLY value in management’s eyes is how many card applications they can get, and the irrationally nasty responses customers give when asked if they’d like to sign up for a card.
In this instance in particular, what astounded me was just how self-important and egotistical the customer in question was. When I asked her about signing up, she got snippy and told me that she had EXPLAINED BEFORE that her credit card got her airline tickets, so NO she would NOT be signing up for a store card.
For starters, there is NO SUCH THING as a Schmarget Hive Mind. Just because you told ONE cashier that you weren’t interested in a card, doesn’t mean the rest of us know. We’re all supposed to ask everyone who comes through our line. Even if it HAD been me, I ask and get turned down by hundreds of people a week. You are not special. I don’t remember you. And the company honestly doesn’t care enough about your reasoning for not getting one to put you on some “Do Not Ask” list. They WANT you to be badgered until you give in and sign up for a store card because your airline card doesn’t save THEM money.
at my old job, someone threatened to report me to corporate bc he kept getting asked if he wanted to open a card. he was gonna report me for